Terms of Use

Effective date: November 14th, 2026

These Terms of Use ("Terms") govern your use of OptiPrice Pro, a pricing and quoting tool for optometry practices, offered by OptiPrice Pro LLC ("OptiPrice Pro," "we," "us") at https://optipricepro.netlify.app and any related pages (the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service for a practice, you confirm you are authorized to accept these Terms for that practice.

1. Who can use the Service

The Service is for businesses, primarily optometry and eye care practices, and their staff. You must be at least 18 and able to form a binding contract. It is not intended for consumers or patients.

2. Accounts and practices

• Each user needs their own login. Keep your password confidential; you are responsible for activity under your account.
• The person who registers a practice (the "Practice Owner") controls that practice's settings, office locations, discount caps, staff access and billing.
• Practice Owners decide which staff can access each office and are responsible for removing access when someone leaves.
• Tell us promptly at OptiPricePro26@gmail.com if you suspect unauthorized access.

3. Subscriptions, free trial and billing

• Pricing. The Service is billed per practice office location, monthly or yearly, at the prices shown in the Service when you subscribe. Multi-location volume discounts apply to every location based on the total number of locations.
• Free trial. New practices may receive a 14-day free trial. A payment method is required to start it. Unless you cancel before the trial ends, your subscription begins and your payment method is charged automatically.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period until cancelled. You authorize us and our payment processor, Stripe, to charge your payment method for each renewal.
• Location changes. When you add or remove office locations, your subscription quantity changes and charges or credits may be prorated.
• Taxes. Prices exclude applicable sales and similar taxes, which are calculated from your billing address and added to your invoice.
• Invoices. Invoices and receipts are emailed and available in the Service.
• Failed payments. If a payment fails, we may retry it. If it remains unpaid, we may suspend or cancel the subscription, and access to the calculator and shared catalog ends.
• Price changes. We may change prices with at least 30 days' notice before your next renewal. Continuing after the change takes effect means you accept it.
• Cancellation. Practice Owners can cancel at any time through Manage billing. Cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable and we do not provide partial-period refunds.
• Promotions. Discounts or promotional pricing apply only as stated in the offer and may be withdrawn as the offer allows.

4. Estimates, not guarantees

OptiPrice Pro helps staff explain pricing. It does not provide financial, insurance, medical or legal advice.

• Retailer prices are entered by your staff or suggested by the Service's online price lookup. Suggested prices come from public shopping listings and may be incomplete, out of date, or for a different product or pack size. You are responsible for confirming that a retailer listing matches the exact product and pack size, and that prices are current.
• Rebate amounts and out-of-network insurance benefits are estimates. Actual amounts depend on manufacturer rules, payer rules, eligibility and actual payment.
• Printed quotes are estimates and may change. Your practice is solely responsible for the prices it charges, the discounts it offers and the quotes it gives patients.
• Discount caps in the Service are a tool to help apply your policies; they are not a guarantee that pricing complies with your contracts, manufacturer policies or the law.

5. Acceptable use

You agree not to:

• Share logins, or give access to people outside your practice.
• Enter patient health information beyond what is needed to print a quote. The Service is not designed to store protected health information.
• Copy, resell or reverse-engineer the Service, or use it to build a competing product.
• Interfere with the Service's security, probe for vulnerabilities, or access data that isn't yours.
• Use the Service for anything unlawful, deceptive or that infringes others' rights.

6. Your data

Your practice owns the information it enters, such as product catalog entries, retailer prices and practice settings ("Customer Data"). You give us permission to store and process Customer Data only to provide, secure and support the Service. Our Privacy Policy explains how we handle personal information. You are responsible for having the rights to the data you enter.

7. Our intellectual property

The Service, including its software, design and content, belongs to OptiPrice Pro LLC. We grant you a limited, non-exclusive, non-transferable right to use it for your practice's internal business during your subscription. If you send us feedback, we may use it without obligation to you.

8. Third-party services

The Service relies on third parties, including Stripe for payments and tax, Supabase for data storage and accounts, Netlify for hosting, and SerpApi for online price lookups. Their terms may also apply. We are not responsible for retailer websites or other third-party sites you link to.

9. Availability and changes

We work to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may update, add or remove features. We will give reasonable notice of changes that materially reduce core functionality.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OPTIPRICE PRO LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, SALES OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOUR PRACTICE PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

12. Indemnity

Your practice will defend and indemnify OptiPrice Pro LLC against claims arising from your Customer Data, the prices and quotes you give patients, or your violation of these Terms or the law.

13. Suspension and termination

We may suspend or terminate access if you breach these Terms, fail to pay, or create a security or legal risk. You may stop using the Service at any time. After termination, we may delete Customer Data after a reasonable period, as described in the Privacy Policy. Sections 4, 6–12 and 14 survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Sullivan County, New Hampshire, and both parties consent to that jurisdiction.

15. Changes to these Terms

We may update these Terms. We will post the new version with a new effective date and, for material changes, notify Practice Owners by email or in the Service at least 30 days in advance. Continuing to use the Service after changes take effect means you accept them.

16. Contact

OptiPrice Pro LLC, OptiPricePro26@gmail.com